Technical and Contract Review
Reports To: • Technical & Contract Review Supervisor
Job Function/Purpose: • To process and engineer all new sales orders effectively ensuring OTD targets are achieved and maintained and customer quality requirements are fully met. Creation of ITP’s / MPS’s for customer specific requirements.
Prepared By: • Ashleigh McArthur
Date: • 17th November 2023
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Principal Responsibilities:
1. Process all new sales orders, ensuring routings selected are most economical and fully compliant with customer requirements
2. Review specifications and drawings, providing technical support and assistance to any departments within the business that require it
3. Create ITP’s / MPS’s based on customer requirements ensuring all technical and quality aspects are met
4. Work closely with production planning to ensure that best route is chosen to suit the businesses current capacity and capabilities
5. Dealing with customers regarding any queries of a technical nature where support is needed
6. Performing contract review of sales orders and routings
7. Deal with suppliers and procuring raw material / finished goods to meet customer demand
Key Measures: • Quality – All customer requirements to be met in full 100% of the time
• Cost – Best route / best practice applied to all routings planned to ensure most efficient method used
• Delivery – All orders to be processed in a timely manner ensuring maximum time is given to production and company OTD targets are fully met